Let The Computer Experts Come To You

Let The Computer Experts Come To You

Computers are complex machines, and it doesn’t take much for them to experience problems.  Your computer can have trouble booting up, it can overheat frequently, it can experience a malware attack, or one of your peripherals can experience problems connecting.  Whether your computer is for personal use, work use, or both, a technical problem can make it impossible to access important documents, pictures, and all the other digital data that people rely on.

While some people can handle these computer issues themselves, many more turn to experts to help them diagnose and fix their electronic devices.  Some technical support companies will only talk to you over the phone or ask you to ship your machine to them to fix it, but in Greenwood, IN you can call a technical service that will come to your home or workplace and fix your electronics on-site.  These services may ask for a higher fee than the ones that work by phone and mail, but that extra cost is worth it for a number of reasons.

Convenience

With a remote technical support service, you have to unplug your computer, box it up using insulation, drive it to a shipping service, pay for the shipping costs, and then wait several days or weeks for your machine to come back to you.  Local tech support comes to you, and your computer never has to leave the room you keep it in.  The support technician may have to come back on several days or take your computer apart depending on the problem, but this is still much more convenient than boxing your computer up and plugging everything back in yourself.

Less Downtime

Shipping your computer out and waiting for it to come back adds several days to your machine’s downtime even if the support center is relatively close by.  Even if the technical service center is in Greenwood, IN, you have to wait until their technicians can get to your ticket and then make time to pick it up once you’re done.  By having the technician come to you, you can continue to use your machine (if possible) up until they come and start using it immediately once they’re done.

Better Support

Sometimes the problem with a computer isn’t in the case but around it.  Maybe you stuck your case in a corner where it can’t get enough cool air for the fans to blow through, or maybe you need to dust your home so your computer’s filters won’t clog as clearly.  Sometimes people have wireless connection problems because their computer can’t find the wireless router.  Tech support can’t diagnose these problems by looking at your machine, but one who visits your home can easily spot the issues.

Local tech support may come with an extra cost, but that cost is worth it for the improved support and reduced downtime.  So if you live in Greenwood, IN, you should call Finchum’s Computer Service.  We fix computers both at our location and at yours, so if you’re experiencing technical troubles you should schedule a visit from us right away.

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What Our Clients Say

  • "We have used Ryan for the past several years with ZERO complaints! He is responsive to our business needs and is always professional. I would highly recommend his services!"
    Dennis Nottingham, RE/MAX Realtor
  • "We have been working with Ryan for the past 11 years and have had wonderful results. He is very attentive, personable and knowledgeable. I would highly recommend him for any of your IT needs. I can truly say that he does a good job for us."
    Portia Hughes
  • "I have used Finchum's for their tech support (and for setting up our systems) at multiple companies. At every juncture and with different tech setups, he has been very knowledgeable and professional, and he never fails to communicating promptly and clearly. I highly recommend using him for your company's tech needs!"
    Karla Aguirre
  • "Finchum's Computer Service is very responsive when emailed or texted. Ryan is very knowledgeable and he has helped purchasing electronics. I would highly recommend his services."
    Kimber I. Thomas
  • "Ryan is quick to respond and helps our office whenever needed. He is very knowledgeable and professional. We appreciate him very much! "
    Lisa Purcell
  • "Excellent service with any issue. We would highly recommend Finchum's Computer Services!"
    Jennifer Spoonamore
  • "Ryan is great. I am technically challenged and he is very patient with me. He does his best to explain things to me to help me understand what is needed."
    Janice Kernel
  • "Extremely knowledgeable, excellent computer-side manner for clients of all skill & ability levels, always quick to reply to questions and requests. HIGHLY recommend Ryan."
    Nikki Keever
  • "Professional, efficient, knowledgeable company that keeps our communications, network and hardware operating smoothly. We rely on the internet and VOIP to run our business."
    David Plew
  • "Ryan did a great job diagnosing my issue, recommending a couple of solutions and then just got it done. I had minimal down time and was back up and running quickly. Thank you, Finchum Computer Services!"
    Wendy Vivirito
  • "Finchum has been our computer/IT tech for many years now. He always helps us when we need it."
    Ashley Zahnd
  • "Ryan was very helpful resolving my computer issues quickly at a reasonable cost. He was pleasant and he was on time. That alone gets him 5 stars in my book. Thanks Ryan."
    Sue Pegrim
  • "Ryan is very efficient and always makes my computer work better everytime!"
    Katy Zirkelbach
  • "Great experience and very easy to work with! I highly recommend Finchum’s Computer Services!"
    Sherry Hanebutt
  • "Ryan has been maintaining our business and personal computers for over 10 years. Always available to answer a question and has always been able to respond very quick to any issue that arises. Have never even considered looking for any other company to handle our needs."
    Deanna Gray
  • "Ryan Finchum did an excellent job for me today. He answered all my questions and prepared my computer so I can efficiently pursue me real estate career. I highly recommend him."
    Paul Cox

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